Going Grey Gracefully on Purpose Are You Crazy!

Going Grey Gracefully on Purpose Are You Crazy!

Going grey gracefully on purpose was not an easy decision.  The process of growing out my natural color took time and patience. The gray hair transition was made harder by the fact that most of the women I respected told me I was making a terrible mistake.  The common...
Couples’ Getaway at SeaWorld San Antonio

Couples’ Getaway at SeaWorld San Antonio

Wondering if SeaWorld is only for families with children? Well, we are here to tell you that it’s a great place for couples too!  We recently had a couples’ getaway to SeaWorld San Antonio and had an amazing time. We loved the thrill rides, the animal...
Skills For Call Center Workers: 101

Skills For Call Center Workers: 101

Unlock Success with Essential Call Center Skills - Your Guide to Thriving as a Call Centre Agent: 101 The definition of a CSR’s job sounds pretty straightforward. The customer is calling with a problem and we get paid to fix it. But wait there’s much more...
Old is Not an Insult! The Perfect Tiktok Response

Old is Not an Insult! The Perfect Tiktok Response

Go ahead and call me old.  Old is no longer an insult.  Here’s why. Calling someone old an incredibly dumb insult.  Think about it, what is the alternative to age?  Oh right, we die! There is only one alternative to getting old and no one whats that.  Or at...
How to Achieve a Successful Call Center Career: 

How to Achieve a Successful Call Center Career: 

Archives for Kathy Brown » Page 34 Customer service work has its challenges, but with the right mindset, it is possible to have a rewarding career.  Thirty years of call center employment has given me a perspective on the characteristics of achieving a...